Virtual communication lets us communicate with people all over the world in different ways. It can include videoconferencing tools such as chat, voice calls and online meeting platforms. These tools allow teams to stay connected, share information fast and improve collaboration. These tools help organizations reach out to a wider audience and extend their reach.
When working remotely, it’s essential to have a well-documented and established method of communicating with your team. It should include things like when and how to schedule meetings, response times expected and the best method of escalating urgent issues.
A well-organized process will ensure that everyone on the team is on the same page about project progress, deadlines, and any other important information. Meetings help create a sense of unity that helps to cultivate positive working conditions.
Getting Virtual Communication Right
Communication in the virtual workplace can be problematic, especially when some forms of communication lack non-verbal signals. Text messaging and instant messaging, for example, do not permit a clear understanding of the tone and purpose. It is easy to overlook the subtle clue that a comment is sarcastic or have an innocent meaning.
Group chats and meetings also don’t have the chance to convey hand gestures, which is an important aspect of communication. For instance, a thumbs up can signify approval or a raised hand may signify asking questions. It is vital to use tools that can support a wide range of communication, so your employees are able to choose the one that is most suitable for them.
